How this works

Most feedback we give mixes together what we saw, what we made it mean, how we felt, and what we want, all at once. That tends to land as an accusation rather than a conversation.

Clean Feedback separates those four layers deliberately, so the person receiving it has room to actually hear you.

• 1
  The speaker works through four layers: what they observed, the story they told themselves, how they felt, and what they'd like.
• 2
  The listener receives each layer in turn, with a prompt to help them stay present rather than defensive.
• 3
  The listener responds using the same structure, reflecting what they heard and sharing their own experience.
• 4
  A summary of the whole exchange is shown so both of you can see it together.